How
to sell my item(s)?
How do I order (by Wire Transfer
/ Bank Draft / Money Order)?
What forms of payment do you accept?
How do I make payment by Wire Transfer?
How do I make payment by Bank Draft
/ Money Order?
Do I get an email confirmation after I have placed
an order?
What should I do if I enter the information incorrectly?
What is the estimated date I can receive my order?
Shipping Fees / Insurance
Return Policy
Privacy Policy
Terms & Conditions
How
to sell my item(s)?
There are 3 types of selling method:
| Direct Selling
- |
To Get Instant Cash!
Bring your item(s) to our store. We will set a price and pay
you cash. |
| |
| Consignment - |
To Get More Cash! Bring your
item(s) to our store. You will decide on the selling price,
and we will sell it for you. |
| |
| Prepaid Consignment - |
To Get Instant Cash & More
Cash! Bring your item(s) to our store. We pay you instant cash,
plus you will decide on the selling price. |
| |
| For more selling information,
please visit our store. |
|
* Terms & Conditions
Apply |
How
do I order (by Wire Transfer/Bank Draft/Money Order)?
Online
ordering is easy and secured at Gold Mart Jewellery. The following
are steps to place an order:
- Begin by browsing our
product lines.
- Click the "Buy
Now" button below the selected item.
- Enter request in message
box (optional) e.g. Gift wrap
- Click on "Go to
payments".
- Enter your name, address,
and contact info.
- Click on "Continue".
- Finally, review all
the information you've entered so far.
- Click on "Continue".
You
will receive an email confirmation within 24 hours after you have
placed an order. The email includes important payment information,
a summary of your order, and your Order ID. Therefore, it's extremely
important that you provide us with a current and valid email address
so that you can receive this confirmation.
What
forms of payment do you accept?
Currently, we accept only
Wire Transfer (Telegraphic Transfer), International Bank Draft /
Money Order. Please refer to Terms
& Conditions for more details on payment methods.
How
do I make payment by Wire Transfer?
Payment information will be included in the order
confirmation email. Please refer to Terms
& Conditions for more details.
How
do I make payment by Bank Draft / Money Order?
Please kindly made cheques payable to "Gold
Mart Jewellery" and send it
to the following address:
149, Rochor Road, #03-04,
Fu Lu Shou Complex,
Singapore 188425
Please
refer to Terms & Conditions
for more details.
Do
I get an email confirmation after I have placed an order?
Yes. You will receive an email confirmation
within 24 hours after you have placed an order. The email includes
important payment information, a summary of your order, and your
Order ID. Therefore, it's extremely important that you provide us
with a current and valid email address so that you can receive this
confirmation.
What
should I do if I enter the information incorrectly?
Please contact us at (65) 63388323 or send
us an email immediately
so that we can amend it for you.
What
is the estimated date I can receive my order?
A tracking number will be issued to you
once your item is shipped, so that you may visit EMS
Speedpost for tracking your parcel. Please refer to Terms
& Conditions for more details on shipments.
Shipping
Fees / Insurance
Following are the 2 Shipping Methods:
| Registered
Airmail |
 |
takes 10 days +/- to
the USA (approx US$10 for item less than 500 gm). |
| |
 |
| EMS Speedpost |
takes 3-5 days to the USA (US$30
for item less than 500 gm) |
* For countries outside USA, please email
us for quotation.
Please kindly refer
to our Terms & Conditions
for more details on shipments and insurance.
Return
Policy
Your satisfaction is the most important to us. If for any reason
you are not happy with your purchase, we will do whatever it takes
to make your experience buying from us a pleasant and satisfying
one.
For overseas clients buying on the internet, you enjoy a "Three-Day
return policy" with no question asked. This policy is NOT for
clients buying direct from our store in Singapore.
Just return the item(s) (within 3 days of receipt) in the SAME
CONDITION as it was shipped from Gold Mart Jewellery.
The refund (less the commission charges made by the bank or credit
card services) will only be made upon our inspection that the item
is not being tempered. Please also understand that there might be
a difference due to the exchange rate.
All Shipping, handling & insurance charges are non-refundable.
Returned items are shipped at the buyer's own expense & risk.
Sales are final after this inspection period. Item(s) may not be
returned for any reasons after three days. Please contact us within
3 days if you wish to return the item(s).
Privacy
Policy
Please be assured that Gold Mart Jewellery
will never sell or give your contact info to any other parties.
We only use your contact info strictly for the communication between
you and Gold Mart Jewellery. |
